What is a Virtual Office Assistant?

A virtual office assistant is a remote administrative professional who performs a wide range of daily admin tasks and support services from a remote location. Leveraging cloud-based tools and communication platforms, virtual assistants help businesses remain agile and productive without sacrificing professionalism or organisation.

Their services include:

  • Scheduling and calendar management

  • Inbox management and email filtering

  • Data entry and database maintenance

  • Word processing, formatting, and document creation

  • Managing your to-do lists

  • Ordering office supplies

  • File organisation and cloud storage management

By delegating these routine yet essential duties to a virtual office assistant, businesses can improve turnaround time, reduce burnout, and maintain better work-life balance.

Tasks Handled by a Virtual Office Assistant

No matter the task, a virtual office assistant provides high-quality, timely, and reliable service. Servcorp's virtual assistant services help busy business people that may not have the physical office location, means to hire full time staff, or time to conduct interviews. Have your administrative needs taken care of without having to hire, train or house stand-alone staff. 

  • Administrative Support

    Virtual office assistants can help with your calendar scheduling and meeting coordination, as well as document formatting and word processing tasks. Should you also have to travel abroad, they can handle travel arrangements and your itineraries, ensuring a smooth journey there and back.

  • Communication Management

    Enjoy streamlined inbox management and email correspondence services, along with reliable live chat support and customer service queries. Have your assistant draft your internal communications and minutes, while you focus on maximising productivity.

  • Data and File Management

    Clerical tasks like data entry into your CRMs, spreadsheets, or databases can be done efficiently through virtual office assistant support. Whether it be organising files in your cloud storage platforms or creating reports from raw data and metrics, your virtual office assistant is here to help you every step of the way.

  • Office Management Tasks

    Need help tracking your invoices, coordinating with vendors, or planning major events? Your virtual office assistant has your office and event management tasks covered, ensuring you have whatever you need to get through the week.

Servcorp's Virtual Office Assistant Services

Choosing a Virtual Office Communication Package from Servcorp entitles you to a local business number in the area of your choice and a dedicated virtual receptionist and virtual secretary to ensure your clients never have to deal with the impersonal nature of a call centre ever again!

  • A virtual receptionist will answer and redirect your incoming calls, as necessary, in a professional manner - making an impressive corporate impact every time

  • Your virtual secretary will work in conjunction with your receptionist to ensure that calls requiring future action are followed up in whichever way necessary.

  • Your virtual secretary will also look after the administrative side of things, that pesky paperwork, or the email and fax requirements that you need to meet on a daily basis

  • Your Servcorp virtual receptionist can take instructions from you, online, instantly - you remain completely in control at all times.

A Servcorp virtual office suite ensures your clients needs are met each and every day, regardless of your location, thanks to highly-trained and multi-lingual virtual assistants.

Setting up a virtual office allows you the flexibility and confidence to go where your business demands.

Professional skilled administrative team

Our administrative team are all highly-trained professionals. Businesses that choose a Servcorp Virtual Office or Serviced Office package can be assured that real people, with local knowledge and customs, will answer their phones, man their emails and conduct other administrative tasks as required.

By signing up for virtual receptionist and secretary services with your Servcorp Virtual Office you get:

  • A dedicated virtual receptionist on hand to answer phones

  • Access to a multi-skilled, multi-lingual virtual personal assistant as required. Your professional virtual secretary will ensure you have last-minute administrative tasks covered!

  • Business calls answered in your business name and handled as directed, wherever in the world you require

  • Your mail, fax and courier requirements managed by a trained professional

  • A local phone number and fax number for your clients to connect to, and speak with multi-lingual and highly experienced team

  • Access your voicemail messages from anywhere in the world

  • Control of your business, regardless of your actual location

Servcorp's virtual assistant services make sure that your company continues to function, no matter where you are in the world.

Virtual Office Services

Servcorp's Virtual Office Services are the smart and cost effective solution for managing your business' administrative requirements. Let us worry about the details while you get on with the business of expanding your company without expensive overhead costs.

Call us on +44 203 059 7900 to get your first month free!

Frequently Asked Questions

A virtual office assistant can manage a wide range of administrative tasks such as inbox management, data entry, calendar scheduling, word processing, travel arrangements, and ordering office supplies. They’re trained to support business operations so you can focus on core functions.

Absolutely. Small businesses benefit greatly from hiring a virtual office assistant. Without the overhead of hiring full-time staff, you gain access to experienced professionals who can assist with office supplies management, document preparation, and call handling, all while keeping your operations lean and cost-effective.

Yes, many virtual office assistant services include call answering, telephone support, and even virtual phone answering service integration. This means your assistant can answer calls, respond to emails, and ensure your contact details are properly managed, giving your business a polished, responsive image.

You can assign tasks and communicate with your virtual office assistant through email, messaging apps, project management tools, or direct calls—depending on your preferred workflow. This flexibility ensures your assistant stays aligned with your business needs and deadlines.

Yes. A virtual office assistant can assist with managing office supplies, placing orders, tracking inventory, and coordinating with vendors. Whether you're operating a hybrid team or managing a remote setup, they ensure your workspace stays equipped and organised - without the need for on-site staff.